Community participation
WaterAid and
our partners work with individuals and families in
their communities, paying special attention to the role of women and
the most vulnerable people in society, so that they take responsibility
for projects and ensure they are sustainable.

Community members work together to lift a latrine slab into place in Ghana.
Credit: WaterAid / Jon Spaull
We know that if projects are based on the communities' needs and are
appropriate to their local environment, people will be committed to
their success and long-term maintenance. Communities are involved from
the start from planning through building, to managing and maintaining
their projects over the long term.
WaterAid and partners teach communities about hygiene education
so that they understand the importance of safe hygiene practices, clean
water and effective sanitation to prevent water-related diseases.
Through discussions and meetings the community then decides on the
type of project it needs, where the project should be based, how much
it can afford to spend and the amount each family should pay.
This ensures that the projects are appropriate to everyone in the
community so that poorer families can still afford to benefit from the
schemes. Communities make appropriate labor, time and financial
contributions to both the initial and the long-term running of the
projects. Individuals are appointed by their community to manage the
project and accounts.
They receive training from WaterAid and its partners so that they
are equipped to run their projects in the long term. Communities are
responsible for the regular maintenance and servicing of their water
and sanitation facilities which means they are self reliant and only
call out engineers if they have a serious problem.

Community members being trained to maintain water pumps in India.
Credit: WaterAid / Marco Betti
Women are key participants in successful projects. They place a high
priority on water supply and work very hard to design, implement and
manage projects. We ensure that they are consulted about their
preferences for project design especially where the projects should be
sited. Their fund of knowledge about water sources is particularly
valuable, for example, in identifying where the nearest, cleanest water
sources are and in which month they dry out.
We believe in involving women in projects not only because their
involvement helps to make the work successful but also because it has a
positive impact on women's positions in the community. By having such
an important and public role as a health promoter or a water committee
member, the women's skills in the community are enhanced. Ultimately
they gain skills and confidence and become stronger and more respected.
Our programs always include hygiene education and
in this area children have proved invaluable. Hygiene education is
often given through schools. Children are more open to discuss and
change hygiene habits than adults whose behavior has been ingrained
over a lifetime. Children who learn the importance of good hygiene
practices will pass these on to their families, younger brothers and
sisters and ultimately their own children.
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Zambia
The water committee

WaterAid helps communities to form water and sanitation committees who are responsible for the management and maintenance of new water and sanitation facilities.
Members of the committee in the village of Chipongwe in the Kafue District of Zambia explain some of their roles:
Parkinson Nkhomo (far left) is the chairman of the community water and sanitation committee. “As Chairman I check and ensure that the pump is working well. If there are any problems then I will find ways of fixing the pump. Apart from this I also train people about hygiene – especially around the pump. I explain to people not to play around here and make sure that the area is kept clean.”
Alan Malambo (third from left) is the pump mechanic. “I help to maintain this pump, 53 households use it, and because it is used so much it breaks down frequently. I received training when the committee was formed so I know how to repair the pump. The pipes wear out quite quickly so we use money we have collected for spares.”
Benson Jango (fourth from left) is the treasurer. “Every household pays 500 kwacha [about 10 US cents] a month. So far we have 20,000 to 30,000 kwacha which we will be able to use if the pump breaks down. We will then be able to buy spares and the committee will be able to mend the pump.”